VIETNAM ACCOMMODATION SERVICE

Over the last decade, tourism has become more and more affordable to people. In terms of regions, Europe is the largest tourist market, welcoming 619.7 million international arrivals by 2016, accounting for more than half of the market share (50.2%). According to UNWTO, in 2017, the number of international tourists increased by 7% (the highest increase in the last 7 years), estimated at 1.3 billion people. In 2018, UNWTO forecasts the number of international tourists will increase by about 4-5%. The global market size of hospitality industry continues to grow during the period 2014 – 2016 with a CAGR of 9.84% and about 495.17 billion in 2016.

In 2017, the accommodation industry grew by 2.5% and is forecast to grow by 3.7% in 2018. The number of hotel rooms and guest rooms in the world tends to grow continuously over the period 2014 to 2025f. At present, there are over 700,000 hotels and resorts scattering across the world.

In 2026, the growth rate of the tourism and travel industry will still be maintained well thanks to the positive outlook of the world economy. It is forecast to directly contribute about $ 3,469 billion to world GDP, generating 135.88 million direct jobs, the value of exports from international tourists is about $ 2,056 billion, capital investment in the industry is about 1,254.2 billion. The growth of tourism and travel industry will be the main driving force for the development of the world’s accommodation industry. Therefore, in the future, the accommodation industry is expected to have positive prospects.

Vietnam is one of the fastest growing travel destinations in Southeast Asia. The number of visitors to Vietnam in the first 9 months of is estimated over 11.6 million visitors, up 22.9% over the same period in 2017. China had the highest number of visitors to Vietnam with 3.81 million visitors, up 29.7% over the same period in 2017. Revenue from tourism and travel in the first 9 months of 2018 reached 451.2 trillion dong, up 20% over the same period last year.

Thanks to the development of the domestic tourism industry in the past years, the number of businesses providing accommodation services has also been growing steadily every year. In the period of 2010-2016, the number of businesses operating in the field of accommodation services achieved annual growth of 7.03%. Revenue from accommodation industry in 2016 reached 64,764 billion, up 12.17% compared to 2015, growth rate was slower than 2015. The tourism industry has developed in the past few years to help the number of accommodation establishments grow. By the end of 2017, the number of accommodation establishments nationwide reached 25.6 thousand establishments, an increase of 21.9% compared to 2016. In Q3/2018, Hanoi and Ho Chi Minh City were two major markets remaining stable compared to Q2/2017 in terms of supplying.

1 Business environment
1.1 Macroeconomic situation
1.2 Legal framework
1.3 Trade agreements
2 The world tourism and travel industry and The world accommodation service industry
2.1 The world tourism and travel industry
2.1.1 The world tourism and travel industry scale
2.1.2 Situation of the world tourism and travel industry
2.2 The world accommodation service industry
2.2.1 The world accommodation service industry scale
2.2.2 Situation of the world accommodation service industry
2.2.3 Situation of the accommodation service industry in some regions in the world
2.2.4 Top enterprises in the world accommodation service industry
3 Vietnam accommodation service industry
3.1 Situation of the tourism and travel industry
3.2  Overview of the accommodation service industry
3.3  Supply
3.4 Operating capacity
3.5  Room hiring price
3.6 Typical enterprises
3.7 Typical accommodations
4. Risks and challenges
4.1 Risks
4.2  Challenges
4.3 SWOT Analysis
5 Planning and Outlook of development
5.1 Planning
5.2 Driving force
5.3 Outlook of development
6. Enterprise analysis
6.1 Overview of the enterprises in the industry
6.2 Profitability
6.3 Liquidity
6.4 Solvency
6.5 Performance efficiency
6.6 Return on investment ratios
7 Appendix
HAINS CARAVELLE HOTEL JOINT VENTURE COMPANY LTD
SILVER SHORES LTD
GRAND PLAZA HANOI HOTEL CO., LTD
NGU HANH SON BEACH JSC
LOTTE HOTEL VIETNAM (Ltd)
SONGHONGTHUDO GROUP.,JSC
LAGUNA, LTD
SG RIVERSIDE HOTEL CO.,LTD
MUONGTHANH GROUP, JSC
INDOCHINA CENTURY 21 RESORT COMPANY LIMITED

Figure 1: GDP growth rate by quarter, 2015 – Q3/2018
Figure 2: GDP by current price and GDP per capita, 2013-9M/2018
Figure 3: Structure of GDP by current price, 9M/2018e
Figure 4: Contributions to economy growth in the first 9 months by sectors, 2016-2018
Figure 5: FDI Capital, 2014 – Q3/2018e
Figure 6: FDI attraction by sector, 9M/2018
Figure 7: Workforce structure by sectors, 2017e
Figure 8: Number of labors in service industry in Vietnam, 2014 – 2017e
Figure 9: VND/USD exchange rate, 2013-9/2018
Figure 10: USD/CNY exchange rate, 2016 – 9/2018
Figure 11: World Tourism Market Revenue, 2010 – 2016
Figure 12: Labor structure of the world tourism and travel industry, 2016
Figure 13: Contribution of tourism and travel to world GDP, 2010 – 2017
Figure 14: Contribution to globally economic growth by sectors, 2016
Figure 15: Top countries have the most important contribution to the global GDP, 2016, 2027e
Figure 16: Export value of the world tourism and travel industry, 2011 – 2017e
Figure 17: Investment into the tourism and travel industry, 2011 – 2017e 
Figure 18: Structure of the contribution to the world tourism and travel industry, 2017
Figure 19: The world visitor volume, 2013 – 2017e
Figure 20: Growth rate of visitors volume by region, 2017e
Figure 21: Structure of visitor volume by region, 2016
Figure 22: Structure of outbound travelling expenditure by country, 2016
Figure 23: Direct contribution of the tourism and travel industry to Chinese GDP, 2011 – 2017e
Figure 24: Number of international visitors to China, 2011 – 2017e
Figure 25: The scale of the world hospitality industry, 2014 – 2016
Figure 26: Average revenue from each room in global hotels, by region, 2008 – 2016
Figure 27: Growth rate of revenue from each room in global hotels, by region, 2017e
Figure 28: Overview of the world accommodation service industry in different regions, 2017
Figure 29: Growth of the world hospitality industry, 2010 – 2018e
Figure 30: Hotel occupancy rate by region over the world, 2015 – 2017
Figure 31: Investment capital in the world accommodation service industry by region, 2016 – 2018e
Figure 32: Number of rooms in hotels and accommodations over the world, 2014 – 2025f
Figure 33: Average growth rate of revenue per room in the USA in 2017, compared with 2016
Figure 34: Growth of occupancy rate and average daily rate in some market in Middle East and Africa, 2017 compared with 2016
Figure 35: Typical enterprises in the world hospitality industry, 2016
Figure 36: Number of visitors to Vietnam, 2011-9M/2018
Figure 37: Structure of visitors to Vietnam, 2018f
Figure 38: Top 10 countries that have visitors to Vietnam the most,
 9M/2018
Figure 39: Number of foreign visitors to Hanoi, 2014- 9T/2018
Figure 40: Number of foreign visitors to Da Nang, 2013- 9T/2018
Figure 41: Number of foreign visitors to Ho Chi Minh City (HCMC), 2013-6M/2018
Figure 42: Top countries having the highest development of visitors, 2017
Figure 43: Accommodation purposes, 2016
Figure 44: Accommodation purposes, 2017
Figure 45: The Tourism market revenue, 2000-9M/2018
Figure 46: Structure of tourism revenue by channels, 2013-2017
Figure 47: Number of enterprises in accommodation service industry,
 2010-2016
Figure 48: Structure of enterprises in accommodation service industry by region,
 2016
Figure 49: Number of labors in the accommodation service industry,
 2010-2016
Figure 50: Total investment capital of the accommodation service industry,
 2010-2016
Figure 51: Total fixed assets of the accommodation service industry,
 2010-2016
Figure 52: Revenue of the accommodation service industry,
2010-2016
Figure 53:Structure of revenue of the accommodation service industry,
2014-2017
Figure 54: Structure costs and profit on revenue, 2015-2017
Figure 55: Structure of unallocated activity-based expenses, 2015-2017
Figure 56: Structure costs and profit to revenue by segment, 2017
Figure 57: Profit of the accommodation service industry, 2010-2016
Figure 58: Average revenue and cost per employee, 2010-2016
Figure 59: Structure of booking room channels,2017
Figure 60: Number of accommodations over the country, 2006-2017
Figure 61: Number of accommodations of 3-star and above, 2013-2017
Figure 62: Supply of accommodations of 3-star and above, 2013-2017
Figure 63: Number of hotels in some key tourism destinations, 2017
Figure 64: Number of hotels in Hanoi, Q1/2016 – Q3/2018
Figure 65: Number of hotels in HCMC, Q1/2016 – Q3/2018
Figure 66: Supply of hotels in Da Nang, 9T/2018
Figure 67: Supply of condotels in Da Nang, 9T/2018
Figure 68: Supply of resort vilas in Danang, 9T/2018
Figure 69: Supply of 4-star-and-above hotels in some important destinations, 2017
Figure 70: Supply of resort villas in some important destinations, 2017
Figure 71: Supply of condotels in some important destinations, 2017
Figure 72: Average room capacity over the country, 2006-2017
Figure 73: Operating capacity of 4-star and 5-star segments, 2014-2017
Figure 74: Operating capacity in Hanoi market, Q1/2015-Q3/2018
Figure 75: Operating capacity in Hanoi by segment, Q3/2018
Figure 76: Operating capacity of some large hotels in Hanoi, 2017
Figure 77: Operating capacity of accomadation service in HCMC, Q1/2015-Q3/2018
Figure 78: Operating capacity in HCMC by segment, Q3/2018
Figure 79: Operating capacity of hotels in some important destinations, 2017
Figure 80: Average room hiring price by segment, 2015-2017
Figure 81: Average room hiring price in Hanoi, Q1/2015-Q3/2018
Figure 82: Average room hiring price by segment, Q3/2018
Figure 83: Average room hiring price in HCMC, Q1/2015-Q3/2018
Figure 84: Average room hiring price by segment, Q3/2018
Figure 85: 10 countries that have the highest competitive ability indicators
of tourism and travel, 2017
Figure 86: Competitive ability indicators of tourism and travel in Southeast Asia, 2017
Figure 87: Disposal income and expenditure of household, 2008 – 2017f
Figure 88: Structure of population by class (expenditure), 2013 – 2020f
Figure 89: Debit balance of Real Estate Debt, 2012-2017
Figure 90: Structure of Debit balance of Real Estate Debt, 2017
Figure 91: Forecast of the world tourism and travel industry growth, 2017e, 2026f
Figure 92: Forecast of value of the world tourism and travel industry, 2026f
Figure 93: Revenue of the accommodation service industry, 2016-2020f
Figure 94: Net revenue growth, 2016-2017
Figure 95: Gross profit growth, 2017
Figure 96: Liquidity Ratios, 2017
Figure 97: Receivable turnover, 2017
Figure 98: Solvency, 2017
Figure 99: Asset Turnover Ratio, 2017
Figure 100: Fixed Asset Turnover ratio, 2017
Figure 101: Enterprise management expense / Net revenue, 2016-2017
Figure 102: Interest Expense / Net revenue, 2016-2017
Figure 103: Return on investment ratios, 2017

Table 1: Some indicators of China tourism and travel industry, 2017e
Table 2: Important markets of the accommodation service industry in Asia-Pacific
Table 3: Top 10 provinces attracting the highest number of visitors, 9M/2018
Table 4: Traditional tourism in comparison with online tourism
Table 5: 10 leading international travel enterprises in Vietnam, 2017
Table 6: 10 leading domestic travel enterprises in Vietnam, 2017
Table 7: 10 leading restaurants for tourists in Vietnam, 2017
Table 8: 10 leading 5-star hotels in Vietnam, 2017
Table 9: 10 leading 4-star hotels in Vietnam, 2017
Table 10: 10 leading 3-star hotels in Vietnam, 2017
Table 11: Vietnam Visa Exemption, 2008 – 2017f